K8 (HOKI 8) is a French company. All our orders are prepared and shipped from France. We do everything we can to guarantee fast shipping and responsive customer service.

Our team is at your disposal to answer all your questions. You can contact us by email or directly via the contact form on our website. We are committed to responding to you as soon as possible.

Your order will be shipped within 24 to 48 business hours for in-stock products. Estimated delivery in 2 to 5 business days in mainland France. For other European countries, delivery times may vary depending on the destination.

No problem. If there is anything wrong with your order, contact us within 14 days of delivery. We will offer you a suitable solution.

Yes. You have 14 days after receiving your order to exercise your right of withdrawal, subject to the applicable terms and conditions. For hygiene and food safety reasons, some opened or unsealed products may not be eligible for return. Please see our Return Policy for more details.

We are here to help. Feel free to contact us by email or directly via the contact form. We will help you choose the coffee that suits your tastes and your equipment.